Last update: April 7th, 2025

​

Agence Unik attaches great importance to the protection of Personal Information. It is for this reason that we have detailed this privacy policy (the “Policy”), the main purpose of which is to provide a framework for Agence Unik's practices with respect to the processing and protection of Personal Information in the course of our activities.

 

This Policy describes our privacy and data protection practices, including how we process, collect, use and disclose Personal Information (as defined below).

 

By visiting or using agenceunik.ca, unikonek.ca, and the Agence Unik websites or by using any of our Services, you agree that we may process, collect, use, transfer, disclose and retain your Personal Information in accordance with the terms described in this Policy.

​

‍1. DEFINITIONS

​

The following words and expressions, when appearing with a capitalized first letter in the Policy, have the meanings attributed to them hereinafter, unless otherwise implied or explicit in the text:

​

“Personal Information” implies any information that relates to a natural person and allows that person to be identified, as defined by the Loi 25.  Generally speaking, information concerns a natural person and allows that person to be identified when it reveals, directly or indirectly, something about the identity, characteristics (for example, the competencies, preferences, psychological tendencies, predispositions, mental abilities, character and behavior of the person concerned) or activities of that person, regardless of the nature of the medium or the form in which the information is accessible (written, graphic, sound, visual, computerized or other).

​

“Privacy Officer” refers to the person responsible for the application of this Policy, whose contact information can be found in section 2 of the Policy.

​

“Services” refers to the Website and its functionalities as well as all services offered online or in person by Agence Unik, which may include a newsletter, consulting services, contact (when you request that you be contacted) and documentation that is made available to you. Agence Unik processes Personal Information on behalf of and at the direction of a customer, including the technical and organizational measures required to prevent accidental or unlawful destruction, loss, modification, disclosure or access of Personal Information. Any commitment relating to these responsibilities and measures must be expressly reflected in all agreements between Agence Unik and its customers.

 

2. PRIVACY OFFICER

​

Questions regarding Agence Unik's privacy policy and procedures may be addressed to our Privacy Officer at:

‍Name of Privacy Officer: Katell Le Guern, Director of Human Resources

By e-mail: vieprivee@agenceunik.ca

By mail: Privacy Officer, Agence Unik Inc, 24 rue de Boigne, Blainville, Québec, J7C 0L6

‍

3. MODIFICATION OF POLICY

​

We reserve the right to update and modify this Policy at any time in accordance with applicable legislation. In the event of a change, we will post the revised Privacy Policy and update the last updated date at the top of this page. We encourage you to review our Privacy Policy whenever you visit the Website to stay informed on how we handle Personal Information. If you do not agree with the updated terms of the Privacy Policy, please do not continue to use our Website and Services. Your continued use of our Website and/or Services following the posting of any changes constitutes acceptance of those changes.

‍

4. TREATMENT OF PERSONAL INFORMATION

‍

4.1.  Collection of Personal Information

In the course of our business, we may process various types of Personal Information including the information listed below:

• Demographic and privacy information (e.g., age, gender, physical traits, date of birth, home address, marital status, affiliations, preferences, fields of interest)

• Location, identifier, traffic and tracking data (e.g., IP address, browser fingerprint, logins)

• Economic and financial data (e.g., account number, salary, financial transactions)

• Sensitive Personal Data (p. e.g. social insurance number, health information)

• Identity and contact data (e.g. name, e-mail address, telephone number, photo, nationality, identification and passport numbers)

• Professional and business information (e.g. employer, department, job title, work history, performance, interviews, diplomas and certifications, billing, delivery address)

Agence Unik does not collect information from children or others under the age of 14. If you are a minor under the age of 14, please do not provide us with any personal information without the express consent of a parent or guardian. If you are a parent or guardian and you know that your children have provided us with personal information, please contact us. 

‍

These categories of Personal Information relate to the following non-exhaustive list of individuals:

• job applicants, interns and references

• employees and former employees, and their relatives

• employees and former employees of customers, and their relatives

• participants and customers

• employees of potential customers

• visitors to Agence Unik websites

• shareholders

• employees and freelancers of third-party suppliers

‍

4.2 Use of Personal Information

‍‍Agence Unik complies with the following principles in the processing and use of Personal Information:

• Transparency, fairness and lawfulness

Personal Information of individuals is processed in a lawful, impartial and transparent manner, in accordance with the requirements of this Privacy Policy. Agence Unik provides detailed information on data processing in its Privacy Policy and its Governance Policies and Practices with respect to the Protection of Personal Information.

• Restriction of use

All processing of Personal Information is preceded by the determination of its precise purpose, which must be explicit and legitimate, and consistent with what an individual may reasonably expect.

• Data minimization

Personal Information is collected and used only to the extent necessary to achieve the purposes for which it is processed.

• Accuracy

Personal Information collected must remain accurate and up-to-date. Reasonable steps must be taken to ensure that inaccurate Personal Information is erased or corrected without delay, including through self-service options for the individuals concerned. Adequate means shall be provided for individuals to inform Agence Unik of any changes to their Personal Information.

• Limiting storage

Personal Information shall be retained only as long as necessary for the fulfillment of the purposes for which it is collected. Therefore, Agence Unik shall determine the required data retention period in accordance with its retention schedule (refer to Governance Policies and Practices with respect to the Protection of Personal Information) and Applicable Data Protection Legislation.

• Integrity and confidentiality

Appropriate technical and organizational measures must be implemented to guard against fraudulent access to Personal Information or its fraudulent Processing.

 

4.3  Disclosure of Personal Information

We will not disclose Personal Information for purposes other than those for which it was collected, except with your consent or as permitted or required by applicable law.

In the course of our business, we may disclose Personal Information to Legal Entities, current and prospective customers, third-party suppliers or other third parties (including banks, external advisors and auditors) as well as to administrative, judicial or governmental authorities, state agencies or public bodies, in accordance with Applicable Data Protection Legislation.

​

Agence Unik may disclose Personal Information to its employees, consultants, agents, service providers and other trusted third parties (collectively, the “Service Providers”), who require such information to assist the participant or customer in our Website operations, to carry out and protect Agence Unik 's business or serve our customers, provided that such Service Providers have previously agreed in writing to maintain the confidentiality of Personal Information in accordance with applicable laws and our information governance policy.
‍

4.3.1  Providing a distinctive customer experience

We may also use your personal information to:

• Communicate with you and keep you informed: to send you an appointment confirmation, to respond to a question, a comment or a request for information, to respond to your request for a quote, to send you our newsletter if you have agreed to receive such communications, etc..

• Distribute marketing material (invitations, expert content, news, etc.) to entities on our mailing lists: you can unsubscribe from our mailing lists at any time

• Carry out follow-up, targeted marketing activities and marketing programs, as well as benchmarking

• Carry out data analysis and research, including developing and adapting our products and services, determining the suitability of our products and services

• Manage and improve our website

• Tailor the content of our website to provide you with a personalized experience

4.4  Corporate transactions

Agence Unik may share, transfer or disclose, in strict accordance with this Policy, Personal Information in the event of a sale, transfer or assignment, in whole or in part, of Agence Unik or its assets (for example, as a result of a merger, consolidation, change of control, reorganization, bankruptcy, liquidation or other business transaction, including in connection with the negotiation of such transactions). In such cases, Agence Unik will notify affected individuals before Personal Information is transferred and governed by another privacy policy. ‍

​

4.5   Consent

We make sure that you understand the purposes for which we use or disclose your Personal Information. Your consent may be explicit, implied or provided by yourself or an authorized representative. By using our website or submitting your personal information to us, you consent to this Policy and to the collection, use, disclosure and retention of your personal information in accordance with this Policy.

 

Except where otherwise provided by law, you may withdraw your consent to the disclosure or use of the information collected by contacting us at https://unikonek.ca/app/desinscrire.   In some cases, withdrawing your consent may affect the services that may be offered or our website’s functionality.

 

For participants who register for our programs or learning sessions, express consent will be requested at the time of registration to allow us to collect certain data about your dietary and financial preferences. If you withdraw this consent, we will no longer be able to provide you with this service, without prior notice.‍

 

4.6 Retention of Personal Information

We retain your Personal Information only as long as necessary for the fulfillment of the purposes for which it was collected and as permitted or required by law. If you would like more information about the length of time your Personal Information will be retained, please contact our Privacy Officer.‍

 

5. RIGHTS OF INDIVIDUALS

​

The rights that individuals may exercise are set out below:

• Access to your Personal Information and information about its processing

• Request the rectification or erasure of any inaccurate or incomplete Personal Information about you

• Withdraw your consent or object, on legitimate grounds, to the processing of your Personal Information, unless such Processing is required by law

• Request restrictions on processing where Personal Information is no longer accurate or necessary, or where processing is unlawful

• Request that the processing of your Personal Information is not subject to a decision based solely on an automated process, including profiling

• Receive your Personal Information in a structured, commonly used and machine-readable format

• To appoint a person to exercise your rights in the event of your death or incapacity.

If you wish to exercise these rights or obtain information about the processing of your Personal Information, please send a request to the following address, privacy@agenceunik.ca. Your request will be processed within thirty (30) days.  Please provide sufficient details to enable us to identify the information you wish to access or have corrected, if applicable. We recommend that you keep your e-mail secure. Please note that we may ask you to verify your identity before responding to your request.‍

You have the right to file a complaint with the Commission d'accès à l'information, subject to the conditions set out by the applicable law.

​

6. BROWSING INFORMATION, COOKIES AND SOCIAL MEDIA WIDGETS

​

In order to ensure the proper management of our Services and to optimize navigation, our Services collect standard data from Internet log files, including your IP address, browser type and language, access frequency and website reference addresses, by using various types of cookies and conversion tags. Certain browsing behaviors may also be recorded for analysis purposes. Browsing information is used, among other things, to measure the interest and use made by Internet users of certain parts of the Services as well as the effectiveness of certain promotional programs administered.

 

6.1  Cookies

Cookies are text files containing small amounts of information that are downloaded to your device when you visit a website. Cookies are then sent back to the original website on each subsequent visit, or to another website that recognizes the cookie. Cookies are useful because they allow a Web site to recognize a user's device. Information on cookies can be found at www.allaboutcookies.org.

 

Cookies serve many different functions, such as enabling you to navigate between pages efficiently, saving your preferences and improving the overall user experience. They can also make the advertisements you see online more relevant to you and your interests. Our server installs a permanent cookie on your devices when you first visit and, depending on the applications you use, other permanent or temporary cookies may be used to technically manage certain choices you make. Rest assured that no personally identifiable information is stored in cookies.

 

We use the following types of cookies:

• Essential (Mandatory): allow you to access all the features of our site and to navigate in an optimal and secure manner. They also enable us to ask for your opinion and measure your satisfaction on a specific subject

• Performance (Google Analytics): allow us to analyze the way you navigate on our sites in order to make improvement

• Personalization (Who): allow us to remember your preferences and personalize the content you see, based on your browsing behavior and previous choices or options

 

6.2  Choising not to allow cookies

You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. Please note that when you set your preferences, we will use a cookie to remember your preferences.

​

6.3  Analytical tools

We employ analytical tools and other third-party technologies, such as Google Analytics, to collect non-identifiable Personal Information in the form of various user and usage metrics when you use the Services. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, feature usage metrics and statistics, usage histories, MAC address, unique mobile device identifier and other similar information. 

​

7. SECURITY MEASURES

​

We implement a series of reasonable physical, administrative, technological and organizational security measures to adequately protect the confidentiality and security of your Personal Information against loss, theft or unauthorized access, disclosure, copying, communication, use, modification or destruction. These measures include encryption, a firewall, access control and confidentiality measures with our Service Providers.

We re-evaluate our security measures and procedures on a regular basis and modify them as necessary. Despite the measures described above, we cannot guarantee the absolute security of your Personal Information. If you have reason to believe that your Personal Information is no longer protected, please contact our Privacy Officer immediately using the contact details provided in section 2.‍

​

8. LINKS TO THIRD-PARTY PROVIDERS 

 

From time to time, we may include on the Website references or links to websites, content, products or services provided by third parties (“Third Party Services”). These Third Party Services, which are not operated or controlled by Agence Unik, are governed by privacy policies entirely separate and independent from ours. We therefore assume no responsibility for the content or activities of these sites. This Policy applies only to the Website and Services we offer and does not extend to websites, content, products or services provided by third parties. 

​

‍‍9. COMMUNICATION AND TRAINING

​

We continually promote a culture of privacy protection within our organization. We deploy an annual privacy and cybersecurity training program, which is regularly updated to reflect technological and legislative changes. This training is mandatory for all Agence Unik employees.

 

10. CONTACT US

​

Any questions, requests, comments, complaints or concerns regarding this Privacy Policy or our privacy practices should be directed to our Privacy Officer at the contact information provided in Section 2 of this Policy.‍